Last Updated: 7 May 2026

Lead From Within is operated by Pozitivna moč d.o.o., Kamniška cesta 14, 1230 Domžale, Slovenia, VAT Number: 71743081 ("we," "our," or "us").

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you visit our website, purchase a product, join our programs, or use our platform, we may collect the following information:

• First and last name
• Email address
• Billing information
• Payment information (processed securely through third-party payment providers)
• IP address and device information
• Website and platform usage data
• Course progress and account activity
• Any information you voluntarily provide to us through forms, emails, surveys, or support requests

2. How We Use Your Information

We use your personal information to:

• Provide access to courses, memberships, and digital content
• Process purchases and payments
• Manage your account
• Communicate regarding your orders and services
• Provide customer support
• Send newsletters and marketing communications (where consent has been given)
• Improve our website, services, and user experience
• Maintain platform security and prevent fraud
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, including website security, service improvement, and customer support

4. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Fulfill contractual obligations
• Comply with legal, accounting, and tax requirements
• Maintain records of consent where required

Marketing communications data will be retained until you withdraw your consent or unsubscribe.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Website and platform hosting providers
• Email marketing providers
• Analytics and technical support providers

These partners are authorized to process personal data only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.

6. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA).

Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses or equivalent legal mechanisms.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data ("right to be forgotten")
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website and platform use cookies and similar technologies to:

• Ensure proper functionality
• Improve user experience
• Analyze website traffic and usage
• Support marketing and advertising activities

You can manage or disable cookies through your browser settings or cookie consent preferences.

9. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be completely secure.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information directly from children without appropriate parental consent where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.

Any updates will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Pozitivna moč d.o.o.

Kamniška cesta 14

1230 Domžale

Slovenia, EU

Email: info@alexpin.info

If you believe your data protection rights have been violated, you have the right to contact your local data protection authority.